AI-assisted voice and text practice for crisis-support training
CallCraft is a pre-revenue software IP asset that combines an implemented training platform with a versioned scenario library, simulated caller personas, structured coaching reviews, supervisor-facing reporting, and organizational administration.
Notice: Training simulation only. CallCraft is not for live crisis response, dispatch, clinical decisions, certification, or unsupervised performance evaluation.
Illustrative product view using fictional sample data. The app contains a browsable, categorized training library.Product Preview
Crisis-support training platform
Implemented pre-revenue voice and text practice platform for crisis-support training.
Asset type
Acquisition or licensing under consideration
General commercial structure.
Deal structure
ReactNode.jsFirebaseGemini
Core application stack architecture.
Tech category
Hotline networks
Hotline networks, DV/SA coalitions
Best fit
Controlled review
Public access does not imply self-service materials.
Access posture
Manual review by request
Materials are shared outside NPS after owner approval.
Next step
Product at a glance
Key asset details
Product stage
Implemented pre-revenue platform
Revenue
Pre-revenue ($0)
Availability
Private demonstration & diligence
Transaction
Acquisition or licensing under consideration
Market context
Why buyers may care
Crisis-support organizations often rely on peer role-play, trainer availability, and manual review. CallCraft is designed to make structured practice more repeatable by giving trainees fictional scenarios, voice or text interaction options, reviewable transcripts, and draft coaching material that supervisors can use in training conversations.
The platform does not replace instructors or determine whether a participant is ready for live service. It gives training teams a reusable technical and content foundation that they can review, adapt, validate, and operate within their own training model.
Workflow
How CallCraft works
The core lifecycle implemented in source and available for demonstration.
01
1. Choose
Select a fictional scenario by skill focus, difficulty, and estimated duration.
02
2. Practice
Complete a structured voice or text session with a simulated caller persona.
03
3. Review
Examine the transcript, draft coaching notes, strengths, growth prompts, and practice priorities.
04
4. Supervise
Use session history, reports, and administrative views to support trainer-led review and follow-up practice.
Implemented scope
What is implemented
Core product systems implemented in the codebase and test suites.
Scenario-based practice
9 versioned fictional scenarios across onboarding, supportive response, and high-risk practice.
1
Voice and text rehearsal
Dual interaction modes using simulated caller personas and real-time audio processing.
2
Structured AAR & reporting
Draft coaching signals, skill visualizers, and client-side PDF performance reports.
3
Interface previews
Public-safe product visuals
Previews use demo, redacted, or representative content so buyers can inspect the interface without exposing sensitive data.
Representative diagram
Representative diagram1 of 4
Scenario library
Illustrative product view using fictional sample data. The app contains a browsable, categorized training library.
Intellectual property
More than application code
CallCraft combines full-stack software with specialized domain training assets and prompt frameworks.
Versioned scenario package
Nine structured scenarios across onboarding, supportive response, resource coordination, and high-risk rehearsal.
Simulated caller persona architecture
Defined caller baselines, emotional profiles, and controlled escalation patterns.
Conditional disclosure structures
Gated information release mechanisms based on trainee responses during practice.
Learning objectives & competency frameworks
Target skills and rubric definitions mapped to crisis-support training needs.
Scoring and review concepts
Draft coaching signals, strengths, growth prompts, and skill visualizations.
Prompt and rubric architecture
Structured prompt assembly for session coaching and after-action summary generation.
Training-oriented interface and reporting design
Purpose-built surfaces for participant practice and supervisor oversight.
Technical, deployment, and transition documentation
Complete operational handoff records and architecture guides.
Acquisition asset package
Potential transaction package
React and TypeScript frontend
Express backend and serverless adapter
Firebase data and authentication integration
Voice and text simulation workflows
Scenario library and scenario-management system
Reporting and administrative interfaces
Design system and product assets
Test suites and release scripts
Deployment and environment documentation
Buyer-transition and operating documentation
Agreed founder transition support
Subject to final diligence, ownership confirmation, license review, and transaction documents. External services, open-source packages, credentials, provider accounts, and API access are not included as owned IP.
Architecture
Technical foundation
FrontendReact 19, TypeScript, and Vite
BackendNode.js 22 and Express 5
Authentication and dataFirebase Authentication and Firestore
AI and voiceGoogle Gemini integrations and browser audio processing
ValidationZod validation at API and state boundaries
ReportingRecharts, HTML canvas capture, and PDF export
ObservabilitySentry and structured logging
DeploymentDocumented Vercel full-stack path and Firebase-based secondary path
BillingStripe checkout, portal, and webhook architecture
Verification posture
Current state and limitations
Implemented in source
•Core scenario, practice, transcript, review, and history workflow
•Voice and text product paths
•Administrative and organization interfaces
•Reporting and PDF export
•Scenario and competency foundation
•Full-stack source code
•Automated test and release tooling
•Deployment, operating, and buyer-transition documentation
Not yet established
•Revenue
•Repeatable customer acquisition
•Published efficacy evidence
•Clinical validation or certification
•External controlled-pilot readiness
•Production reliability
•Compliance certification
•Fully verified data export and deletion lifecycle
•Final buyer-operable transfer readiness
•Final ownership, license, and asset-scope confirmation
Use cases
Where this asset fits
New advocate onboarding
Give new crisis-support staff and volunteers repeated practice before they handle real calls.
Supervisor-led cohort review
Use structured transcripts and draft coaching notes to guide training review conversations.
High-pressure conversation practice
Rehearse complex or high-risk conversation patterns in a controlled environment.
Coalition or network standardization
Establish consistent practice scenarios and scoring frameworks across member hotline teams.
Private buyer materials
Qualified buyers may request a private product walkthrough and diligence package. Source-code access, technical documentation, security evidence, confidential scenario and rubric assets, IP records, and transfer materials are provided selectively under NDA.
Interested in CallCraft for your training operations or portfolio?
Request a private product walkthrough or initiate technical diligence. Source code, persona specifications, rubrics, and handoff documentation are available under NDA.
